Terms and Conditions

This page describes the Terms and Conditions applicable to the access and use of our website operated by Custo Digital Marketing under the name and style of MilkTeaMart, both the web and mobile-optimized versions. This document is a binding agreement between you, as the user of the website and MilkTeaMart.

Accuracy of Information in Website. Products have associated images or photo, which are for reference only and should be considered illustrative and may differ from the actual product. Due to differences in screens, colors of products may appear different to the ones shown on the website.

Product descriptions and stock quantities may change without prior notice, subject to availability. MilkTeaMart will do its best to keep the products, including its description, and available variations such as the weight, color, and flavor current and updated. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund for out-of-stock product(s).

Terms of Sale. The terms and conditions both parties agree are as follows: For Customer. You will be sent an email confirming receipt of your order with MilkTeaMart. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions. The Order Process is laid down in Order Page. The procedure stated therein shall be followed accordingly.

Please note well, however, that once an order has been sent out from our warehouse, cancellation or changes to the order cannot be made. If you change your mind and cancel after your order has been shipped or after receiving the item, you must follow the standard return process documented on the Return Policy.

For Business Bundle Purchase. Upon signing up, you agreed to the terms and conditions set forth herein. For milk tea store set up and included tin the business bundle, there will be a one-time fee equivalent to the amount of the bundle chosen and three percent (3%) processing fee for every successful sale made by the store owner. Depending on the payment option used, the three percent (3%) shall be exclusive of the fees included in the payment gateway available online. Delivery shall be taken care of by the store, including but not limited to, shipping rates and choice of the delivery couriers/company.

Terms of Payment. Payment for the purchase of milk tea products from the website can be made using methods supported by the following: PayPal, Online Bank Transfer, Credit Card, Money Remittance Centers via Coins.ph, GCash and Cash On Delivery (COD) . In the event that the preceding payment methods are not available on your end, please contact us so we can assist you on your concern. Payment will be debited from your account before processing of delivery of items. It must be noted that in utilizing payment methods such as the GCash, Credit or Debit Card, and GrabPay via Paymongo, you agree to pay the transaction fee as follows: (a) GCash – 2.9%; (b) Credit or Debit Card – 3.5% +15Php; and (c) GrabPay – 2.9%. For PayPal, transaction fee shall be equal to 3.9% + 15Php. Payment and transaction fees shall cover the amount of the shipping fee as base reference for the percentage to be added. Reasonable care will be done to keep details of order and payment secure.

Shipping and Delivery. Our shipping policy is embodied in this page, and shall be used as a reference.

Due to delivery term differences in different places/location, it is imperative that you choose the correct delivery address when placing an order; as MilkTeaMart will not be liable for the difficulty in finding the location of the delivery address.

Intellectual Property. The name “MilkTeaMart” and its website “[secured browser] milkteasupplier.ph” and related pages, and its associated brand identifications such as the logo, banners and favicon are properties owned, controlled or operated by Custo Digital. No aspect of which may be used without our permission or be infringed upon.

Disclaimer of Liability. Under no circumstances shall MilkTeaMart or its suppliers be liable for any direct, indirect, incidental, consequential or special damages arising out of or in connection with your access or inability to use or access the website and any third-party content and services, whether or not the damages were foreseeable or whether or not the company was made aware of the possibility of such damages.

External Links. We take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure. However, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from [secure browser] milkteasupplier.ph. We are not responsible for the quality, nature and reliability of third-party content

Terms of Use  and Acceptable Use. Each user warrants and agrees that you: (a) shall carry on activities on the website in compliance with any applicable laws and regulations; (b) shall not use the website to defraud, harass, abuse, defame or violate rights of any other party; (c) shall impersonate any person or party, misrepresent yourself; and (d) not engage in any other unlawful activities (including without limitation those which would constitute a criminal offence, give rise to civil liability, etc.) or encourage or abet any unlawful activities.

Date Of Effectivity: 2018-03-08

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